About Haigh on Ice
When the ice rink is open
The ice rink is open from Sunday 15th November to Sunday 3rd January and will operate daily between the hours of 10am and 6pm.
Booking in advance
We strongly recommend booking online in advance, as sessions can sell out, especially during weekends and school holidays.
How long are the skating sessions?
Each session lasts approximately 45 minutes, plus time to get skates fitted.
Where the ice rink is located
The ice rink is located on the Stables car park at Haigh and is signposted throughout the site.
Can I get a refund if I can no longer attend?
No, refunds will not be given, but we will try to switch your tickets to a different timeslot where possible.
Tickets and booking
Cost of tickets
| Ticket type | Off Peak (Weekdays until 18th December) | Peak (Weekends and school holidays) |
|---|
| Adult (16 plus) |
£10 |
£12.50 |
| Child (4 to 15) |
£8 |
£10 |
| Pre-schooler (3 to 4) |
£5 |
£8 |
| Family (2 adults, 2 children) |
£32 |
£40 |
| Adult and pre-schooler |
£10 |
N/A |
| Skate aid |
£5 |
£5 |
There is a £2 booking fee per person added to each booking.
Can I buy tickets on the day?
Yes, subject to availability. However, advance booking is recommended to avoid disappointment. If you do get a slot on the day your time on the ice may be shorter than 45 minutes, as we aim to process pre-booked skaters first.
Do adults need a ticket if they are not skating?
Spectators do not require a ticket. Only those taking part in the skating session need to book.
What happens if I'm late for my session?
Late arrivals may miss some of their skating time. We recommend arriving at least 30 minutes before your session starts.
Can I book a trip for my school or community group?
Yes, subject to availability, off-peak session pricing is available. Contact events to discuss this further.
Age and accessibility
Minimum skating age
Children aged 3 and over can skate. Children aged 3 to 12 years must be accompanied on the ice by an adult. Children aged 13 and over can go on the ice on their own but must be accompanied by an adult spectator.
Are skating aids available?
Yes, skating aids are available on the day for children, subject to availability. These are priced at £5 each and are limited in numbers. Adults cannot use children’s skating aids.
Is the ice rink accessible?
We aim to make the rink as accessible as possible. Please contact us before booking if you have specific accessibility requirements.
Maximum of 5 wheelchairs per session, with a carer also on the ice skating. If it is an electric wheelchair, it needs to be able to switch to a manual setting.
On the day
When to arrive
Please arrive at least 15 minutes before your session to allow time for check-in and skate fitting.
Is skate hire included in the ticket price?
Yes, skate hire is included unless otherwise stated.
What skate sizes are available?
We offer a range of children's and adult skate sizes, including bob skates for children. Sizes are given out on a first come, first served basis.
Can I bring my own skates?
Yes, you can bring your own skates as long as they are suitable for ice skating and meet safety requirements. There will be no reduction in price if you choose to bring your own skates.
Facilities
Is it real ice?
Yes, it is a real ice rink.
Food and drink
There are food and drink options available at Haigh Kitchen Courtyard, before and after your skate.
Parking
Parking is available on site. Standard parking charges apply.
Toilets
Toilets are available nearby in the Kitchen Courtyard.
Are skating lessons available?
No, unfortunately lessons aren’t something that will be available for skaters.
Is there somewhere to leave bags while I am on the ice?
No, unfortunately no bag storage is available at the site.
Weather and safety
What happens if the weather is bad?
The ice rink is undercover and will operate in all weather conditions. In the unlikely event that sessions need to be cancelled, ticket holders will be contacted directly.
Can complete beginners skate?
Absolutely. The rink welcomes skaters of all abilities, from first-timers to experienced skaters.
What to do if you fall over
Take your time getting up and follow any instructions from our rink stewards, who are there to help.
What safety measures are in place?
Skating marshals will be on site for every session and first aid trained staff will also be present. The ice rink is fully risk assessed.